API Data Privacy
At Avian, safeguarding your personal and operational data is not just a policy; it's our
foundational principle. We conscientiously abide by Google's API Services User Data
, which encompasses the Limited Use requirements, to guarantee that your data
is utilized solely for the enhancement of user-facing features that are visibly integral
to our application's functionality. We are vigilant in ensuring that your information is
not subject to unauthorized sharing or transfer without your explicit, informed
consent. We enforce strict data access protocols. Our teams are prohibited from
reading your data unless it is absolutely necessary for service improvement or if we
have received your express agreement for specific cases.
We have put in place comprehensive training programs to ensure all our employees and contractors adhere
rigorously to these guidelines, safeguarding your data against any form of misuse. In
the realm of data protection regulations, we not only comply with the stringent
requirements of the General Data Protection Regulation (GDPR)
but are also in the
progressive phase of acquiring the AICPA/SOC2 Type 2 certification
. This is a testament
to our unwavering dedication to implementing and maintaining a robust and reliable
set of data security controls. Our architectural design philosophy ensures that
connector data is processed in real-time without being stored on Avian's servers or
databases. We manage live data, which is encrypted and securely routed directly to
your designated systems, ensuring that your information remains confidential and
integral during its journey.
Advanced encryption is at the core of our security strategy.
Access tokens, the keys to your data conduits, are protected by state-of-the-art
encryption methods, significantly enhancing data security during transmission. In
addition, our caching systems—vital for efficient data handling—are fortified with
stringent encryption protocols, providing an extra layer of security to our already
formidable defense against data breaches and unauthorized access. Our commitment
to your privacy extends to how we handle your Google Account.
Access to your profile
is strictly for authentication purposes
, ensuring that you are the only one operating
within your account on our service. With your permission, we may use your profile
picture to represent you as an avatar on our platform, but only at your discretion.For
users employing our Google Analytics connector,
we assure you that the access we require is confined to enabling you to
retrieve and analyze your Google Analytics data.
The Google Analytics Reporting API
is a powerful tool that we harness to help you
query your analytics data effectively, without overreaching into your personal data.
We understand the importance of not just adhering to, but exceeding industry
standards when it comes to data privacy and security. We continuously refine our
protocols, conduct rigorous security audits, and adapt our practices to the evolving
landscape of data protection to provide you with the safest possible environment for
your data. At Avian, we are committed to being your trusted partner in data analytics,
with a promise of transparency, control, and above all, an unwavering commitment to
safeguarding your data at every turn.
AVIAN HOLDINGS Ltd. , which operates https://avian.io
and its owner/s respect the privacy of anyone who uses this
commitment to privacy. This website - https://avian.io ("the
website") gathers important information from its visitors and
how the information about the website users is gathered,
used and protected. Any services provided to you by the
"our", "site", "website" or similar refer to the website avian.io
and any of its affiliates.
Any client or visitor, by using this site
Terms and Conditions. If you do not agree to this Privacy
Policy, you must stop using https://avian.io . We use your data
to provide and improve our services. By using the services,
you agree to the collection and use of information in
accordance with this Policy. Unless otherwise defined in this
meanings as in our Terms and Conditions, accessible from
One of our main priorities is the privacy of
information that is collected and recorded by https://avian.io
online activities and is valid for visitors to our website with
regards to the information that they shared and/or collect in
This Policy is not applicable to any information collected offline or via channels other than this
Please contact us for further inquiries:
Our contact details are as follows:
Our UK address is:
AVIAN HOLDINGS Ltd.
Fora Brick Lane,
42-46 Princelet Street,
London, England, E1 5LP
Our US address is:
AVIAN HOLDINGS Ltd.
315 W 36th St.
5th floor, New York,
through this website ("Services") that are available, unless it is
Policy sets out the basis on which any personal data we collect from
you, or that you provide to us, will be processed by us.
Any other website or platform advertised or otherwise
linked on this website might be owned or operated by another
corporate. You are responsible for making sure that you have also
read and understood the relevant website's or the relevant Appstore's
This website is
not intended for children under the age of 18 and we do not
knowingly collect data relating to children. Please read the following
carefully to understand our practices regarding your personal data
and how we will treat it. This Policy complies with the General Data
Protection Regulation ((EU) 2016/679) (GDPR) and the Data
Protection Act 2018 (2018). Under data protection laws, we are
required to provide you with certain information about who we are,
how we process your personal data and for what purposes, and your
rights in relation to your personal data. This information is provided
in this Policy and it is important that you read the information below:
Terms and Conditions and agree to its terms.
3. Information we collect
The personal information that you are asked to provide, and the
reasons why you are asked to provide it, will be made clear to you at
the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information
about you such as your name, email address, phone number, the contents
of the message and/or attachments you may send us, and any other
information you may choose to provide.
When you register for an Account, in accordance with our Terms and
Conditions we may ask for your contact information, including, without
limitation, items such as name, company name, address, email address,
and telephone number.
Please read below for more detailed information on what we collect
We may process data about your use of our website and services ("usage
data"). The usage data may include your IP address, geographical
location, browser type and version, operating system, referral source,
length of visit, page views and website navigation paths, as well as
information about the timing, frequency and pattern of your use of our
website or services. The source of the usage data is Google Analytics.
This usage data may be processed for the purposes of analysing the use
of our website and services. The legal basis for this processing is
the legitimate interest of our agency, namely the monitoring and
improvement of our website and services.
We may process information needed to set up and maintain an account
with us in order to provide you with our services ("account data").
This account data may include your name and email address. The source
of the account data is the information you provide. The account data
may be processed for the purposes of, providing our services, ensuring
the security of our website and services, maintaining back-ups of our
databases and communicating with you. The legal bases for this
processing is to allow the performance of a contract between you and
us and/or taking steps, at your request, to enter into such a
We may process information to be included in your personal client
profile on our website ("profile data"). This profile data may include
your name, address, telephone number, email address, gender, date of
birth and employment details. Profile data may be processed for the
purposes of enabling your use of our services. The legal basis for
this processing is to allow the performance of a contract between you
and us and/or taking steps, at you request, to enter into such a
We may process your personal data that are provided in the course of
the use of our services ("service data"). This service data may
include information about your academic performance and any factors
relevant to this, your current, past or future academic institutions,
your availability for tuition sessions, your preferred tuition
location, and your experience or qualifications. We gather this
information directly from you. Service data may be processed for the
purpose of effectively providing our services. The legal basis for
this processing to facilitate the performance of a contract between
you and us and/or taking steps, at your request, to enter into such a
We may process information that you post for publication on our
website or through our services ("publication data"). The publication
data may be processed for the purposes of enabling such publication
and administering our website and services. The legal basis for this
processing is consent.
We may process information contained in any enquiry you submit to us
regarding our services ("enquiry data"). Enquiry data may be processed
for the purposes of offering or providing relevant services to you.
The legal basis for this processing is the legitimate interest of our
agency, namely to respond to enquiries concerning our services and to
make our services available to potential clients.
We may process information relating to our customer relationships,
including customer contact information ("customer relationship data").
The customer relationship data may include your name, your contact
details, and information contained in communications between us and
you. The source of the customer relationship data is you. The customer
relationship data may be processed for the purposes of managing our
relationships with customers, communicating with customers, keeping
records of those communications and promoting our services to
customers. The legal basis for this processing is the legitimate
interest of our agency, namely the proper management of our customer
We may process information relating to transactions, including
purchases of goods and services, that you enter into with us and/or
through our website ("transaction data"). Transaction data may include
your contact details, details of the payment method used, including
details of specific payment cards, your billing address, and the
details of the transaction itself. The transaction data may be
processed for the purpose of supplying the purchased goods and
services and keeping proper records of those transactions. The legal
basis for this processing is the performance of a contract between you
and us and/or taking steps, at your request, to enter into such a
contract and our legitimate interests, namely the proper
administration of our website and business.
We may process information that you provide to us for the purpose of
subscribing to our email notifications ("notification data"). The
notification data may be processed for the purposes of sending you the
relevant notifications. The legal basis for this processing is the
legitimate interests of our agency, namely the need to inform clients
of relevant developments in relation to their use of our services, for
example any charges to be levied in respect of those services.
We may process information that you provide to us for the purpose of
subscribing to our email newsletters, and/or promotional information
("marketing data"). This marketing data may be processed for the
purposes of sending you the relevant newsletters. The legal basis for
this processing is consent.
We may process information contained in or relating to any
communication that you send to us ("correspondence data"). The
correspondence data may include the communication content and metadata
associated with the communication. Our website will generate the
metadata associated with communications made using the website contact
forms. The correspondence data may be processed for the purposes of
communicating with you and record-keeping. The legal basis for this
processing is our legitimate interests, namely the proper
administration of our website and business and communications with
We may process any of your personal data identified in this Privacy
Policy where necessary for the establishment, exercise or defence of
legal claims, whether in court proceedings or in an administrative or
out-of-court procedure. The legal basis for this processing is our
legitimate interests, namely the protection and assertion of our legal
rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this Privacy
Policy where necessary for the purposes of obtaining or maintaining
insurance coverage, managing risks, or obtaining professional advice.
The legal basis for this processing is our legitimate interests,
namely the proper protection of our business against risk.
In addition to the specific purposes for which we may process your
personal data set out above, we may also process any of your personal
data where such processing is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your vital
interests or the vital interests of another natural person.
4. How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners,
including for customer service, to provide you with updates and other
information relating to the website, and for marketing and promotional
- Send you emails
- Find and prevent fraud
5. International Transfers of your Personal Data
Our website usage Analytics provider, Google Analytics, is situated in
the USA. Google Analytics is a web Analytics service offered by Google
that tracks and reports website traffic. Google uses the data
collected to track and monitor the use of our Service. This data is
shared with other Google services. Google may use the collected data
to contextualize and personalize the ads of its own advertising
You can opt-out of having made your activity on the Service available
to Google Analytics by installing the Google Analytics opt-out browser
Analytics.js, and dc.js) from sharing information with Google
Analytics about visits activity.
For more information on the privacy practices of Google, please visit
the Google Privacy & Terms .
The European Commission has made an "adequacy decision" with respect
to the data protection laws of the USA. Transfers to the USA will be
protected by appropriate safeguards, namely the use of standard data
protection clauses adopted or approved by the European Commission.
Some of our preferred Social Media platforms may also be situated in
the USA. The European Commission has made an "adequacy decision" with
respect to the data protection laws of the USA. Transfers to the USA
will be protected by appropriate safeguards, namely the use of
standard data protection clauses adopted or approved by the European
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province,
country or other governmental jurisdiction where the data protection
laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide
information to us, please note that we transfer the data, including
Personal Data, to United Kingdom and process it there.
such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data
transfer of your Personal Data will take place to an organization or a
country unless there are adequate controls in place including the
security of your data and other personal information.
We take commercially reasonable steps to protect the Personal Data you
provide to us from misuse, disclosure or unauthorized access. We only
share your Personal Data with trusted third parties who use the same
level of care in processing your Personal Data. That being said, we
cannot guarantee that your Personal Data will always be secure due to
technology or security breaches. Should there be a data breach of
which we are aware, we will inform you immediately.
You acknowledge that personal data that you submit for publication
through our website or services may be available, via the internet,
around the world. We cannot prevent the use (or misuse) of such
personal data by others.
6. Third Party Privacy Policies
Thus, we are advising you to consult the respective Privacy Policies
of these third-party ad servers for more detailed information. It may
include their practices and instructions about how to opt-out of
You can choose to disable cookies through your individual browser
options. To know more detailed information about cookie management
with specific web browsers, it can be found at the browsers'
7. GDPR Data Protection Rights
The General Data Protection Regulation (GDPR) is a European Union (EU)
privacy law that regulates how we will store, process and use the
personal information of people located in the EU. Personal data is
defined as any piece of data that, used alone or with other data,
could identify a person.
If you are an EU/UK citizen, under the GDPR, you have the right to ask
us for details about the way we use your personal data and you can ask
us to do certain things with that data. These include:
- to correct your personal data;
- prohibit the use of your personal data for certain tasks;
- remove your personal data from our records completely; or
- ask how your personal data is being used.
We are the data controllers under the GDPR, as we are collecting and
using your Personal Data. We use trusted third parties as our data
processors for technical and organizational purposes, including for
payments and email marketing. We use reasonable efforts to make sure
our data processors are GDPR- compliant.
We may process personal data belonging to certain 'special categories'
as defined under the European Union's General Data Protection
Regulation. This data may include your ethnicity, religious views, and
state of health, both physical and mental.[ The source of this data
is you, the data subject.] This data may be processed for the purposes
of more accurately and effectively providing our services, and only
insofar as it is necessary to achieve those purposes. The legal basis
for this processing is consent, and the essential purpose of
processing is the provision of confidential advice.
We would like to make sure you are fully aware of all of your data
protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your
personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we
correct any information you believe is inaccurate. You also have the
right to request that we complete the information you believe is
The right to erasure – You have the right to request that we erase
your personal data, under certain conditions.
The right to restrict processing – You have the right to request that
we restrict the processing of your personal data, under certain
The right to object to processing – You have the right to object to
our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we
transfer the data that we have collected to another organization, or
directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you
would like to exercise any of these rights, please contact us.
8. Retaining data
When storing data, we aim to retain the data for no longer than is
necessary for the purpose in which it was obtained, with the objective
to ensure the highest level of data accuracy. Where identified as
inaccurate, data is either rectified or destroyed in a secure manner.
Data retention periods may vary between operational activities, with
the business providing consideration as to the length of time data is
held for on a case by case basis.
Regarding storage, there are several ways in which your data may be
- Within cloud servers: When utilising platforms to fulfil our
operational requirements, third party solutions may be used to store
the data. As a company, we aim to utilise partners who have data
centres within the European Economic Area (EEA).
- Within physical servers: We maintain several physical servers which are securely
located at our Head Office. Hard copy, where hard copies of data are
retained, they are kept in a secure and clean environment.
9. Data sharing and providing your data to others
We avoid sharing your personal data with third parties for marketing
purposes, unless you have provided explicit consent for us to do so.
We may disclose your information in the following cases:
To develop and create an improved customer experience. Often, this
data is anonymised anyway.
- For a supplier to fulfil your experience gift operationally.
We can disclose it if we have a legal obligation to do so, or to
protect your or other people's property, safety or rights.
We can exchange information with specific third parties to protect
against fraud or credit risks.
Where data is transferred between systems, we ensure an encrypted
connection is utilised. We are PCI (The Payment Card Industry
Standard) compliant when taking payments via the web, with all payment
partners meeting the highest level of compliance (Level 1). All of our
associated websites maintain valid SSL certificates to allow secure
connections from the web server to your browser, you will notice the
padlock symbol is present within your search bar when browsing.
We may disclose your personal data to any member of our group of
companies (this means our subsidiaries, our ultimate holding company
and all its subsidiaries) insofar as reasonably necessary for the
purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional
advisers insofar as reasonably necessary for the purposes of obtaining
or maintaining insurance coverage, managing risks, obtaining
professional advice, or the establishment, exercise or defence of
legal claims, whether in court proceedings or in an administrative or
We may disclose your transaction data to our accountant(s) for the
purpose of enabling them to manage our financial records. This third
party will act as a data controller in relation to the data that we
supply to it.
In addition to the specific disclosures of personal data set out in
this Section, we may disclose your personal data where such disclosure
is necessary for compliance with a legal obligation to which we are
subject, or in order to protect your vital interests or the vital
interests of another natural person. We may also disclose your
personal data where such disclosure is necessary for the
establishment, exercise or defence of legal claims, whether in court
proceedings or in an administrative or out-of-court procedure.
10. Our Partners
partners of https://avian.io .
You agree that we may use your personal information in relation to our
services and tools, deliver targeted marketing and promotional offers.
You agree that we will use and collect your information and we may
share it with our Partners to facilitate the provision of our
We partnered with Shopify, an
e-commerce platform. Shopify is situated in Canada and the relevant
laws may apply. Please check their website and their Terms of Service
are not responsible of any policies, terms or information posted by
Shopify. Shopify may use the collected data to contextualize and
personalize the ads of its own advertising network.
This Policy is effective from 05/02/2021. The website reserves the
to our privacy practices in accordance with changes to legislation,
best practice of website enhancement.
Any changes will be immediately posted on our home page and we will
contact you directly in this event to notify you we have updated our
Policy on your first use of this Website following the alterations.
posted on this page.
12. Your data protection rights and Opt-out Policy
If, at any time after registering for information or ordering the
Services, you change your mind about receiving information from us or
about sharing information with third parties, send us a request
specifying your new choice at Support.
Got a concern?
If you're worried about how we handle your personal information, feel free to reach out to us at
13. Cookies Policy
What are Cookies?
Cookies are files that can be downloaded and saved to your computer,
mobile, tablet or other electronic devise when you visit a website.
Cookies are used by many websites and can do a number of things, such
as remembering your preferences, recording what you have put in your
shopping basket, and counting the number of people looking at a
website. The rules on cookies are covered by the Privacy and
Electronic Communications Regulations 2003 (PECR). PECR also covers
the use of similar technologies for storing or accessing information,
such as 'Flash cookies' and 'Device fingerprint'. You can find out
more about cookies at All about cookies and
About cookies .
A cookie is a file containing an identifier (a string of letters and
numbers) that is sent by a web server to a web browser and is stored
by the browser. The identifier is then sent back to the server each
time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a
persistent cookie will be stored by a web browser and will remain
valid until its set expiry date, unless deleted by the user before the
expiry date; a session cookie, on the other hand, will expire at the
end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally
identifies a user, but personal information that we store about you
may be linked to the information stored in and obtained from cookies.
- Cookies and Web Beacons
Like any other website, avian.io uses 'cookies'. These cookies are
used to store information including visitors' preferences, and the
pages on the website that the visitor accessed or visited. The
information is used to optimize the users' experience by customizing
our web page content based on visitors' browser type and/or other
- Google DoubleClick DART Cookie
Google is one of a third-party vendor on our site. It also uses
cookies, known as DART cookies, to serve ads to our site visitors
based upon their visit to www.website.com and other sites on the
internet. However, visitors may choose to decline the use of DART
- Our Advertising Partners
advertising partners are listed below. Each of our advertising
For easier access, we hyperlinked to their Privacy Policies below.
- Google Policies
Cookies used by our service providers:
your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google
Analytics gathers information about website use by means of cookies.
The information gathered relating to our website is used to create
available at here.
The relevant cookies are: Google Analytics Tracking Code.
Most browsers allow you to refuse to accept cookies and to delete
cookies. The methods for doing so vary from browser to browser, and
from version to version. You can however obtain up-to-date information
about blocking and deleting cookies via these links:
Blocking all cookies will have a negative impact upon the usability of
many websites. If you block cookies, you will not be able to use all the features on
A number of websites provide detailed information on cookies,
including All about cookies and
About cookies .
The European Interactive Digital Advertising Alliance (
your choices )allows you to install opt-out
cookies across different advertising networks.
Google has developed a browser add-on to allow users to opt-out
of Google Analytics across all websites which use it. This is
also available in the Chrome web store.
Some browsers include a feature known as 'Do Not Track'/ DNT . This
allows you to indicate a preference that websites should not track
you. However, whilst DNT is available in many browsers, websites are
not required to recognise its request, so it may not always work. You
can get help on how to use DNT in Microsoft Edge, Internet
Explorer, Firefox, Chrome, Safari and Opera.
Internet Explorer has a feature called Tracking Protection
Lists which allows you to import a list of websites you want to
For more information on how private browsing works as well as its
limitations, visit the support pages for your browser: Microsoft
Edge, Internet Explorer, Firefox, Chrome, Safari
(mobile and desktop) and Opera.